1. Limited warranty coverage
Defiance Powersports LLC warrants to the original purchaser that each new unit bought from us will be free from defects in material and workmanship when used under normal, recommended operating conditions.
Coverage generally lasts 3 months to 8 years, depending on the brand and model. Your exact coverage period is shown in the manufacturer’s documentation for your vehicle, or our team can confirm it for you.
This warranty applies only to vehicles purchased directly from Defiance Powersports LLC, 1910 Baltimore St, Defiance, OH 43512, or defiancepowersports.com.
Who is eligible
- You are the original purchaser.
- The vehicle was purchased from Defiance Powersports LLC.
- You can provide proof of purchase (invoice or receipt).
- The vehicle has been used as intended, maintained properly and not modified beyond factory specifications.
2. What is not covered
The following are not defects and are not covered by this Limited Warranty:
Normal use & maintenance
- Routine wear and tear
- Wear items such as tires, brakes, belts, bulbs, filters and other standard service items
- Damage caused by skipping the maintenance recommended by the manufacturer
Misuse or negligence
- Improper handling or storage
- Accidents, collisions, fire, vandalism or environmental exposure
- Incompatible accessories or unauthorized parts
- Overloading or operating beyond the rated capacity
Unauthorized work or modifications
- Changes to the frame, motor or engine, controller, suspension or electrical system
- Bypassing speed governors or manufacturer safety features
- Repairs carried out by unapproved or uncertified technicians
Cosmetic issues
- Scratches, chips, fading, minor corrosion or other cosmetic marks that don’t affect operation
Other exclusions
- Water intrusion, flooding or submersion
- Commercial or rental use, unless the unit is specifically rated for it
3. Limited remedy
If we confirm a defect covered by this warranty, Defiance Powersports LLC will:
- Provide replacement parts at no cost
- Help you process the claim with the manufacturer
- Replace defective components according to the manufacturer’s guidelines
Your responsibilities
- Labor costs for installing or removing parts
- Transportation or shipping costs for the vehicle or parts
- Safely returning the vehicle to our Defiance dealership or an authorized service center
Risk of loss or damage in transit stays with you until we receive the vehicle.
Exclusive remedy
Subject to applicable state law, the remedy above is your exclusive remedy for warranty defects.
4. Incidental & consequential damages
Except where prohibited by law, Defiance Powersports LLC is not liable for:
- Loss of use or loss of time
- Transportation or rental costs
- Economic or indirect damages
- Special, incidental or consequential damages
Our total liability will never exceed the original purchase price of the vehicle.
5. Keeping your warranty valid
Use approved technicians
All warranty work must be done by Defiance Powersports LLC or a technician we have approved in writing.
Follow the service schedule
- First service within the first 6 weeks of use
- Service at least every 6 months for daily use
- Annual maintenance strongly recommended
Care for your vehicle
- Keep it clean, lubricated and stored properly
- After off-road use, remove mud, debris and sand from moving parts
- Never apply lubricant to brake surfaces
Return requirements
For structural or frame claims, the vehicle or frame must be returned clean so it can be evaluated.
What voids your warranty
- Repairs attempted without our authorization
- Parts not supplied by Defiance Powersports LLC or the manufacturer
- Disassembly beyond what the owner’s manual describes
- Removing or altering speed or safety limiters
Nothing in this policy limits your statutory rights under Ohio or U.S. consumer protection laws.
6. Warranty service & contact
To make a warranty claim, contact our team with your order number, a description of the issue and photos or video if possible. We’ll verify your coverage, schedule service and coordinate replacement parts.
Customer support hours (GMT-05:00) Eastern Standard Time (New York): Monday–Friday 8:00 AM–10:00 PM · Saturday 8:00 AM–8:00 PM · Sunday 8:00 AM–6:00 PM